Archive for September, 2007

The CHBA — Your Source for Renovation Advice

Thursday, September 6th, 2007

Doing your research and working with professional contractors can help you reduce the risk and expense of home construction projects

Sun

Professional new home builders and renovators help homeowners make sound and confident decisions.

You have thought about it and decided to renovate your home. Now you need to figure out how to go about it. What are the next steps, who should you hire, how do you make sure that your renovation is a success? It can be difficult to know how to put all the pieces together, and you want to avoid making serious mistakes.

Fortunately, help is at hand from the people who are closest to the marketplace–the Canadian Home Builders’ Association (CHBA), the national organization representing Canada‘s professional new home builders and renovators.

“A successful home renovation begins with good information,” says Richard Lind, President of the CHBA. “Investing in your home can be a big decision, both financially and emotionally. One of our key roles as an organization is to help people get the knowledge they need to make sound and confident decisions.” The Association was established more than 60 years ago, with a network of national, provincial and local offices across the country.

The Association’s website, www.chba.ca, has a full range of information for people who are contemplating making changes to their home. Don’t know where to start? Find out how to plan a renovation, with advice from homeowners and professional renovators. Not sure how to tackle your projects? Get practical information on how to approach and get the most out of your kitchen, bathroom, basement and other common renovations. Also, check out award-winning projects. Find out how to hire a professional renovator. Download worksheets. Locate a member renovator in your area.

The site is also home to several “featured sites” developed by the CHBA. One site, www.myhomereno.com, offers a roadmap to energy-efficient and healthy renovations. With today’s housing technology, you can increase the comfort of your older home significantly and enjoy better living while helping to protect the environment by reducing greenhouse gasses and other pollutants. Look for links to specific information products from the CHBA as well as Canada Mortgage and Housing Corporation and Natural Resources Canada.

Another important site to check out, www.HiringAContactor.com, is the official site of the Association’s national consumer campaign, Get it in Writing!, aimed at encouraging homeowners to work with a professional renovator. Often homeowners are not aware of the implications and risks of hiring someone who doesn’t “play by the rules” or asks for payment in cash without a contract. Practical and to the point, this site explains the risks and how to avoid them. It offers information on insurance, workers compensation, liens and other important considerations for anyone thinking about hiring someone to work on their home, and explains the ins and outs of contracting. Finally, the site lets you take a sober look at renovations that did not work out–frauds, scams, court cases.

At the community level, local Home Builders’ Associations organize parades of renovations, consumer seminars, home show displays, media campaigns and a host of other public activities. This puts a face to the professional renovation industry, and lets homeowners see what others have done and learn about the renovation process.

MAKING YOUR MOVE EASIER

– Moving can be stressful. Too much to do and never enough time to do it. Telus has some handy moving tools and tips that can help simplify your next move.

– Visit www.telus.com and download a handy ‘to do’ list, printable packing labels, return address labels and garage sale signs.

– Get useful moving resources links, including postal code lookup, change of address, renovation guides and a Free PERKS Kit? for Movers* that includes up to $1000 in savings from Telus partners.

– Move your TELUS services online or call 310-2255 and say ‘move’.

 

© The Vancouver Sun 2007

 

Boomers power sales of prestige homes

Thursday, September 6th, 2007

And subsequent expensive renovations, Re/Max says

Derrick Penner
Sun

Bob and Donna Bryant at their new luxury home built by contractors Blair (left background) and Gordon Wilson. Bryant and Wilson formed a company to redevelop the house across the street. Photograph by : Steve Bosch, Vancouver Sun

It is becoming more and more common for Vancouver custom homebuilder Gord Wilson to be hired by west side clients who have bought a house for $1 million and want $1 million in renovations.

“They usually want to bring the whole house up to current levels or current standards,” the president of G. Wilson Construction said in an interview.

According to realty firm Re/Max’s latest upper-end market trends report, Wilson’s clients are among a growing number of British Columbians willing, and having the wherewithal, to pay for prestigious addresses.

In Vancouver, that means spending upwards of $2 million to secure an address in west side locales such as Point Grey, even if some sprucing up is required to bring it to their standards.

“Most homes undergo some kind of improvement,” the Re/Max report notes.

For Wilson’s clients, that typically means seamless glass showers in the bathrooms, granite countertops in the kitchens, high-tech security systems and radiant heating beneath the floors.

Overall, Vancouver saw 249 homes worth $2 million or more — the luxury threshold set for the market — trade hands between January and July of this year.

Those numbers are small in comparison with the overall market (Greater Vancouver saw 10,817 houses of all types sell between January and August), but represent a 48-per-cent increase from the same period a year ago.

In White Rock and South Surrey, where the luxury threshold was set at $1.2 million, sales hit 105, a 44-per-cent increase from a year ago. There, about one-third of buyers paid top-dollar for desirable lots and opted to have homes custom-built to their specifications.

Victoria experienced 137 $1-million-plus sales, a 13-per-cent rise and Kelowna saw 59 houses worth $1 million or more sell, a 64-per-cent increase.

The extended period of low mortgage rates has played a role in the upper-end market, according to Elton Ash, Re/Max’s executive vice-president for Western Canada.

“If you can get cheap money, you’re going to take advantage of it, and people in this [luxury] market are sophisticated in that regard,” Ash said.

“But that isn’t really the underlying push to the market itself.”

The underlying factors, as Ash sees them, are the strong performance of economies across Western Canada in particular, the equity gains that have accrued during the upturn and growing wealth of the middle-age demographics.

“The baby-boom demographic we’re looking at, that’s where the country’s wealth is focused,” Ash said. “They have the financial wherewithal to enjoy a tremendous lifestyle, and they are very confident in the Canadian and British Columbia economies at this point.”

All the other markets Re/Max looked at in its survey saw growth in the number of luxury-defined buyers, some dramatically so.

Edmonton, where $900,000 was set as the threshold, Re/Max counted 87 transactions between January and July, which represented a 521-per-cent increase. Regina sold 11 homes worth more than $500,000, the luxury mark in that city, which was a 450-per-cent increase.

Saskatoon was a similar story, where the 60 homes worth more than $500,000 that sold represented a 328-per-cent increase.

In Vancouver, Wilson said he deals with some clients buying west-side homes for families. However, other clients are “more established” and renovate homes to suit future uses.

So beyond updating fixtures and finishes, Wilson said buyers are adding accessibility features such as elevators and accommodations for caregivers. He doesn’t see the trend diminishing.

Bob Bryant and his wife Donna are on the leading edge of the trend. They bought an 80-year-old house on Macdonald Street in 2001, and spent a considerable amount to tear it down and hire Wilson to build an architecturally-designed dream house, complete with an infinity swimming pool.

And Bryant, a retired advertising executive, is so confident in the west-side’s allure, he formed a company with Wilson to buy the house across the street to redevelop into a high-end home.

“I can’t suggest that I’m an expert,” Bryant said. “But [the market] is busy all the time.”

While Bryant believes real estate will still experience its ups and downs, he doesn’t believe the market will experience any massive declines in value and “fall apart.”

“There is just too many people in the world gaining affluence and looking for places to live that are comfortable and affordable, at least affordable in other people’s terms.”

 

© The Vancouver Sun 2007

Home sales near record for third consecutive month

Thursday, September 6th, 2007

Trend defies traditional slow summertime, as condos show biggest increase in numbers sold

Derrick Penner
Sun

Real estate sales across the Lower Mainland continued their upward trend through August, according to statistics released Wednesday, defying early forecasts calling for moderation in the markets.

Multiple listing service recorded sales were up 12.9 per cent across metro Vancouver compared with the same month a year ago, the Real Estate Board of Greater Vancouver said.

That means 3,384 properties changed hands in Vancouver, with the so-called benchmark price for a single-family home hitting $726,067, up 11.1 per cent from a year ago.

“We’ve seen sales near record levels for three consecutive months despite the summer traditionally being a slower time for real estate in Greater Vancouver,” board president Brian Naphtali said in a news release.

Inventory, Naphtali added, stagnated at 10,721 units as the number of new listings in August shrank by two per cent compared with the same month a year ago.

Condominium sales saw the biggest growth with 16 per cent more transactions at 1,504 compared with a year ago.

The benchmark price for a typical condo was $367,944 in August, up 11 per cent from a year ago.

Townhouse sales increased 10.4 per cent, but that was a much smaller number at 592 units.

Fraser Valley realtors processed 1,763 MLS sales in August, a four-per-cent increase from the same month in 2006. The average price of a single-family home was $526,879, up 8.9 per cent from a year ago.

“The Canadian Real Estate Association revised its annual forecast for 2007 in August because the market so far this year has performed much stronger than they predicted it would,” Jim McCaughan, president of the Fraser Valley Real Estate Board said in a news release.

“We’re in the same boat in the Fraser Valley.”

However, Helmut Pastrick, chief economist for Credit Union Central B.C., said the resurgence in 2007’s real estate markets follows from a period in 2006 when sales had started to fade because of rising mortgage interest rates.

He added 2007’s rebound, which began about January or February, coincided with a wane in interest rates.

“We did have a bump up in mortgage rates in mid-May,” Pastrick added, which might still result in declining sales. In any event, Pastrick said he expects overall sales in Greater Vancouver to end up higher than in 2006.

Cameron Muir, chief economist for the B.C. Real Estate Association, added that while prices across the Lower Mainland are up, their rate of increase has slowed considerably from the inflation seen in 2006.

“Price growth has moderated, but not as rapidly as we had expected it to at the beginning of the year,” Muir said.

He added that buyers who rushed in to use mortgages that they had pre-approved before May’s rate increases also helped bump up sales in recent months.

“It will be interesting to see what happens in the fall months in terms of this upward trend,” Muir said. “Is it going to continue?” Muir said buyers at the bottom end of real estate markets are being squeezed out, which is one of the biggest issues the region faces. At the top end though, Muir said those who have benefited from the economic prosperity of the times, and baby boomers who have seen significant equity gains, continue to drive sales.

 

© The Vancouver Sun 2007

 

Vancouver living in luxury’s lap

Thursday, September 6th, 2007

Strong economy boosts White Rock, Victoria, Kelowna into $1m club

Paul Luke
Province

You have to reach way down into your pocket to even begin to afford a luxury home in Vancouver. The city boasts Canada‘s highest starting point for luxury homes at $2 million, according to a Re/Max survey released yesterday.

B.C.’s strong economy has pushed three other provincial cities into the million-dollar club for high-end palaces, the survey of 16 markets across the country found.

The starting point for luxury in White Rock is $1.2 million and $1 million in Victoria and Kelowna.

Luxury in Calgary starts at $1 million and $900,000 in Edmonton. In Greater Toronto, it’s $1.5 million.

“Strong economic performance, especially in Western Canadian provinces, has bolstered consumer confidence levels to such a degree that purchasers in the upper end are comfortable with a million-dollar-plus investment in real estate,” said Re/Max vice-president Elton Ash.

“Recent volatility in the stock market may trigger further investment in real estate as purchasers move to reallocate their holdings,” he added.

B.C.’s red-hot luxury home sales will stabilize over the next year as challenges in the U.S. housing market have a psychological impact on Canadian buyers, Ash said.

In Vancouver, luxury home sales between January and June jumped 48 per cent over the same period last year. Single-detached luxury sales in Kelowna rose 64 per cent.

Edmonton led Canada with a 521-per-cent surge.

The strong market for luxury property echoes the overall resale market, which is on pace for a record year, according to the Canadian Real Estate Association.

Booming Saskatchewan, which has boasted some of the highest percentage price increases in Canada over the past year, also has a scorching luxury market.

Re/Max says buyers now need $500,000 to buy a luxury home in Regina or Saskatoon. Regina luxury sales are up 450 per cent through the first seven months of 2007 compared to a year ago.

Saskatoon sales are up 328 per cent.

Re/Max credited the growing trend of inheritance as a key factor, estimating Canadians will collect $1 trillion in the coming years.

– The Real Estate Board of Greater Vancouver reports that total residential sales reached 3,384 units in August, a 12.9-per-cent increase when compared to 2,998 sales in August 2006.

New listings for detached, attached and apartment properties tightened, decreasing by two per cent to 4,408 units compared to the 4,500 units in August 2006.

Fraser Valley MLS sales last month were the second highest on record for an August, rounding out the summer market of 2007 as second only to 2005.

Combined sales for June, July and August 2007 reached 5,800, compared to 6,866 sales for the same months in 2005.

© The Vancouver Province 2007

 

Apple introduces new iPod Touch

Thursday, September 6th, 2007

Features include Wi-Fi, web browser

Province

Apple’s Steve Jobs is looking forward to holidays with the stocking-ready iPod Touch media player, introduced in San Francisco Wednesday.

SAN FRANCISCO — Apple Inc. yesterday rolled out an iPod with a touch screen that can browse the Internet wirelessly, as well as improvements to its iTunes web store.

Apple’s stock price fell 3.5 percent. It had been on a tear since the company said it would be making an announcement on this day, rising 13.5 per cent over the past week.

The company is fighting to maintain its lead in the digital media business at a time when the company faces renewed attacks from rivals including Microsoft Corp., which cut the price of its own wireless music device, the Zune.

Chief executive Steve Jobs, who also showed off an iPod nano with a video screen, said the company was refreshing its entire line of music players. In addition, Apple’s iTunes web music store will begin selling songs over wireless connections, he said.

This means that for the first time, people can download songs directly to an iPod rather than through their computers.

Commenting on the stock move after the iPod changes were announced, Paul Foster, options strategist at web information site theflyonthewall.com in Chicago, said: “Buy the anticipation and sell the reality. I guess investors were anticipating something more positive from Apple.”

Apple shares, up about 70 per cent this year, fell $5.00 to $139.16 US.

Apple will also update its iTunes online music store to let customers turn songs into ringtones for the iPhone and to allow customers to buy songs while connected wirelessly.

The new touch-screen iPod will have many of the features of Apple’s hit iPhone, including a touch screen, the ability to connect to the Internet wirelessly using Wi-Fi technology, and a mini web browser.

“We’ve built in Wi-Fi and we’ve made it usable,” Jobs said, in what could be seen as a dig at Microsoft’s Zune, which beat the iPod to market with Wi-Fi but has not enjoyed the iPod’s popularity.

Microsoft cut the price on its Zune by $50 to $199.

“Microsoft looks like it is entering Apple’s territory in a larger way, which would lead to lower margins down the road in Apple products,” said Tim Biggam, lead options strategist at online brokerage thinkorswim in Chicago. “But the long-range impact of Microsoft on Apple products remains to be seen,” he added.

Apple also said it had struck a deal with Starbucks Corp. to let customers buy music from Apple’s wireless iTunes music store while they are at one of the chain’s coffee shops.

Apple also sharply cut the price of its iPhone.

Apple said the price of the iPhone model with eight gigabytes of storage was cut to $399 from $599 and that it would discontinue a model with less memory.

“Apple has always been aggressive with price cuts to keep the competition at bay,” Shannon Cross of Cross Research said.

Jobs’s goal is to sell one million iPhones by the end of September, taking customers from Canada‘s Research In Motion Ltd. and Motorola Inc. Jobs said yesterday that he still expects to meet that target.

© The Vancouver Province 2007

RockYou clicks with social network sites

Wednesday, September 5th, 2007

Jefferson Graham
USA Today

“The whole point of sharing is to be able to see your pictures all over the Internet, not on just one site,” says RockYou founder Jia Shen, 27.

LOS ANGELES — Jia Shen wanted to make a big splash with his new photo-sharing site, RockYou, so he targeted users of social networks such as MySpace and Facebook.

RockYou’s pitch: easy-to-share slideshows and decorations, including floating hearts and glitter text.

Shen is clearly onto something. In May, red-hot social network Facebook added RockYou to the list of outside applications Facebook fans can add to their personal pages; 15 million have signed up.

RockYou is one of a new breed of photo-sharing sites that cater to young and savvy Web users. The top three in the category — Photobucket, Flickr and Slide — garner more than 50% of all photo-sharing traffic, according to measurement firm Hitwise.

RockYou is one of three kinds of photo-sharing sites on the Web. There’s the hip brand, with cool ways to doll up your photos and share them. Second category: traditional upload-and-print sites such as Shutterfly and Kodak, primarily aimed at selling photo merchandise. In a category all its own, the single community sites such as Yahoo’s Flickr, focused on sharing and interaction, with group comments.

Some sites say goodbye

With the changes in photoland, some traditional sites are struggling to remain relevant. Early next year, Sony will shut its ImageStation site. Two other familiar sites are closing down this month: Yahoo Photos on Sept. 20; and PhotoSite on Sept. 27.

Traditional upload-and-print Yahoo Photos saw its audience plummet to 3.5 million users in July 2007 from 8.6 million in July 2006, according to market tracker Nielsen//NetRatings. Yahoo is migrating most Yahoo Photos customers to Flickr, a more community-oriented photo-sharing site that has been a hit for Yahoo since it acquired it in March 2005. Flickr’s audience almost doubled year to year, to 11.1 million users this July from 6.3 million users in July 2006, says Nielsen.

At Flickr, members can showcase their work in large, impressive displays and post directly to blogs. Sites such as RockYou and Slide take it up a notch. RockYou invites members to share their work at Facebook, MySpace, eBay, blogs and newer social sites such as Bebo, Hi5, Tagged and Zorpia.

“The whole point of sharing is to be able to see your pictures all over the Internet, not on just one site,” says Shen, RockYou’s co-founder and chief technology officer. “We don’t want to keep you on our site; we want you to go to MySpace and Facebook, where your friends are.”

Sites in a ‘paradigm shift’

The market shift happened this year, with the new sites attracting mega-audiences.

“In the old days — like a year ago — you would upload pictures to a site to share with family and friends,” says Bill Tancer, general manager of research for Hitwise. “What’s happened in photo sharing is a clear paradigm shift from, ‘I have some photos to show some friends,’ to ‘I want everyone all over the Internet to see them.’ “

Traditional sites such as Kodak Gallery, Shutterfly and Snapfish will “have to find a way to play in the social networking space, to remain relevant,” says Tancer.

Publicly traded Shutterfly says it’s not worried about the changes among netizens. The social network audience is a younger demographic, and “they don’t buy prints,” says CEO Jeffrey Housenbold. “Our audience does.”

Even while next-generation sites dominate the charts, the explosion in digital photography and online display has paid off for Shutterfly, too. “Our audience has grown 50% year to year,” says Housenbold.

It’s about to grow even more. Sony is encouraging its ImageStation members to transfer all their images directly to Shutterfly.

Housenbold says he’s open to adding social networklike tools for his members, letting them share pictures all over the Web, with links to share on blogs and websites. “But it’s not something our users have asked for.”

Shutterfly’s revenue stream stems from prints and photo goods. Sites such as RockYou and Slide are looking to advertising.

Shen says he has agreements with NBC Universal and Sony to sponsor slideshows and other RockYou widgets, both on his site and within the photo window on other sites such as Facebook. He wouldn’t offer specifics.

RockYou grew while Yahoo, ImageStation and PhotoSite stumbled, because “the younger demo has no affiliations to older brands,” he says. “By targeting young people and the social networks, it allowed us to grow virally.”

RockYou does more than just share photos; it also offers horoscopes and quizzes. Shen says he envisions selling prints one day — just in a different way. A popular RockYou add-on is glitter text. “Our users will put glitter text on their prints, and turn them into their own creations,” he says. “The print isn’t dead; it’s just going to evolve.”

 

Canadian lenders going green with new line of mortgages

Tuesday, September 4th, 2007

To qualify, a home must exceed national energy efficiency standards

Kathryn Young
Sun

Kosta Hatzidimitriou was surprised, then pleased when he stumbled upon a green mortgage for his recent purchase of a three-bedroom single-family home.

“The wife and I are trying to get more environmentally conscious and energy efficient,” he said. “Personally, I think it’s about time the banks got involved [in enviro-friendly products] because everybody else is.”

His new Citizens Bank of Canada mortgage included a $10,000 line of credit at prime for energy-efficient upgrades. and a blue recycling bin filled with $875 worth of information and coupons, including a $375 home energy audit to help determine what improvements can be made to his 18-year-old Toronto-area home.

“It’s interesting to find out a bank is doing this instead of some government agency,” Hatzidimitriou said. “I like that.”

Banks and credit unions are starting to offer what they call “green mortgages” and “green loans” for energy-efficient improvements, and plan to roll out more products in the coming months.

Vancity Credit Union (which wholly owns Citizens Bank) has been involved for many years in financing green and sustainable commercial properties, and now offers a climate change mortgage. Vancity doesn’t advertise this mortgage; instead it takes the money usually spent acquiring mortgage business — $1,250 per mortgage — and invests it in a climate change fund.

Citizens Bank began offering green mortgages last April in Ontario and will expand them to other provinces by next spring, said John Filice, director of residential mortgages.

Even some of the bigger banks are examining green possibilities.

“We are very seriously looking at this,” said Kelly Hechler, spokeswoman for TD Canada Trust. “We know there’s interest out there. We’ve seen it in polls we’ve done of homeowners who say it’s becoming an important thing to them.”

Although they’re a first step toward making Canadian homes more energy efficient, these financial deals don’t always meet the more strict definition of a green mortgage or green loan that government and green building promoters would like to see.

Gordon Shields, co-ordinator of the Net-Zero Energy Home Coalition, said a green mortgage usually refers to preferential interest rates for a mortgage on a home that’s measurably more energy efficient than one built to the provincial or national building code, such as R-2000, Energy Star, Built Green, Power Smart or Novoclimat homes. The homes are labelled and the energy efficiency measured, and tying the mortgage to that measurement is important.

“That would be a key component,” said Shields. “We would want to see a green mortgage premised on exceeding the national building code standard or national average.”

Steffan Jones, manager of home ownership policy for the insurance sector at Canada Mortgage and Housing Corp., also said he doesn’t consider them true green mortgages.

“A lot of this is marketing,” Jones said. “But there is a benefit. If they’re encouraging people to get energy audits and at least think about it and perhaps know what kinds of improvements they can make, that’s the benefit that can’t be quantified.”

Since 2003, CMHC has offered an incentive for homebuyers who need mortgage insurance to buy certified energy-efficient homes or to buy existing homes and make them more efficient: they can receive a 10-per-cent refund on their mortgage loan insurance premium and extended amortization periods of up to 40 years without any surcharges. All homes must be either certified under one of the energy-efficiency programs or have energy audits to prove their energy-efficiency rating.

“Anything that makes things more energy efficient, there’s nothing wrong with that,” said Shields, whose group promotes net-zero-energy homes that produce as much energy (solar, wind or geothermal) as they use in a year.

True green mortgages and loans would help Canada‘s housing supply become more energy efficient much faster, Shields said. Buildings produce about 40 per cent of Canada‘s greenhouse gas emissions, according to the Canada Green Building Council.

Meanwhile, it’s been a learning experience for Hatzidimitriou as he goes through his blue box of coupons and information.

“It’s definitely made me revamp my plan for the future,” he said, adding that he’ll now put money into energy-efficient changes rather than landscaping, ceramic floors or granite counters.

 

© The Vancouver Sun 2007

 

Japan on warp- speed ride to Internet future

Monday, September 3rd, 2007

The North American online experience is like the >stone age

BLAINE HARDEN
Sun

In a demonstration of ultra- high- speed broadband, a life- size high- definition image of a colleague is projected onto a screen.

TOKYO — Americans may have invented the Internet, but the Japanese are running away with it.

Broadband service here is eight to 30 times faster than in the United States — and considerably cheaper. Japan has the world’s fastest Internet connections, delivering more data at a lower cost than anywhere else, according to recent studies.

Accelerating broadband speed in this country — as well as in South Korea and much of Europe — is pushing open doors to Internet innovation that are likely to remain closed for years to come in much of the United States.

The speed advantage allows the Japanese to watch broadcastquality, full- screen television over the Internet, an experience that mocks the grainy, wallet- size images Americans endure.

Ultra- high- speed applications are being rolled out for low- cost, high- definition teleconferencing, for telemedicine — which allows urban doctors to diagnose diseases from a distance — and for advanced telecommuting to help Japan meet its goal of doubling the number of people who work from home by 2010.

For now and for at least the short term, these applications will be cheaper and probably better in Japan,” said Robert Pepper, senior managing director of global technology policy at Cisco Systems, the networking giant.

Japan has surged ahead of the United States on the wings of better wire and more aggressive government regulation, industry analysts say.

The copper wire used to hook up Japanese homes is newer and runs in shorter loops to telephone exchanges than in the U. S. This is partly a matter of geography and demographics: Japan is relatively small, highly urbanized and densely populated. But better wire is also a legacy of American bombs, which razed much of urban Japan during the Second World War and led to a wholesale rewiring of the country.

In 2000, the Japanese government seized its advantage in wire. In sharp contrast to the Bush administration over the same time period, regulators here compelled big phone companies to open up wires to upstart Internet providers.

In short order, broadband exploded. At first, it used the same DSL technology that exists in the United States. But because of the better, shorter wire in Japan, DSL service here is much faster. Ten to 20 times as fast, according to Pepper, one of the world’s leading experts on broadband infrastructure.

Indeed, DSL in Japan is often five to 10 times as fast as what is widely offered by U. S. cable providers, generally viewed as the fastest American carriers. >( Cable has not been much of a player in Japan.)

Perhaps more important, competition in Japan gave a kick in the pants to Nippon Telegraph and Telephone Corp., once a government- controlled enterprise and still Japan’s largest phone company. With the help of government subsidies and tax breaks, NTT launched a nationwide build- out of fibre optic lines to homes, making the lower- capacity copper wires obsolete.

>“ Obviously, without the competition, we would not have done all this at this pace,” said Hideki Ohmichi, NTT’s senior manager for public relations.

His company now offers speeds on fibre of up to 100 megabits per second — 17 times faster than the top speed generally available from U. S. cable. About 8.8 million Japanese homes have fibre lines — roughly nine times that of the U. S.

The burgeoning optical fibre system is hurtling Japan into an Internet future that >experts say Americans are unlikely to experience for at least several years.

Japan’s leap forward, as the U. S. has lost ground among industrialized countries in providing high- speed broadband connections, has frustrated American tech innovators.

>“ The experience of the last seven years shows that sometimes you need a strong federal regulatory framework to ensure that competition happens in a way that is constructive,” said Vinton G. Cerf, a vice- president at Google.

Japan’s lead in speed is worrisome because it will shift Internet innovation away from the United States, warns Cerf, who is widely credited with helping to invent some of the Internet’s basic architecture. >“ Once you have very high speeds, I guarantee that people will figure out things to do with it that they haven’t done before,” he said.

As a champion of Japanesestyle competition through regulation, Cerf supports >“ Net neutrality” legislation now pending in Congress.

Swirl Solutions offers BlackBerry instructions & tutorials to users

Sunday, September 2nd, 2007

Wendy Mclellan
Province

Darci LaRocque started Swirl Solutions to offer training for BlackBerry users. Photograph by : Gerry Kahrmann, The Province

When Darci LaRocque sees someone using a BlackBerry, she can’t help watching them tap away on it, then asking whether they would like to learn a better way to perform the same task.

Her suggestions are always gratefully accepted.

“People think they know how to use their BlackBerry, but they don’t know how much there is to figure out,” she said.

LaRocque has read all the manuals and, after a couple years teaching executives at one Vancouver corporation how to use the addictive little machines, she has launched her own business offering training courses to companies and individuals who want to learn how to use the device more effectively.

“I live, eat and breathe BlackBerrys,” said LaRocque, president of Swirl Solutions. “I love training and watching people’s eyes light up when they figure out how to do things.”

LaRocque’s passion for BlackBerrys began three years ago when she was working in the IT department of a company that decided to give the wireless devices to 20 executives to see whether they were useful to people working away from the office. The pilot project was a huge success and the number of users in the company quickly rose to 400.

The executives got the BlackBerrys and LaRocque was responsible for helping them learn how to use them.

“They don’t come with instructions any more, but you can go online and look up the 200-page manual,” she said.

“Nobody reads the manual. Wherever I went in the office, executives would ask me about how to do things, so I decided to set up a training session on tips and tricks.”

LaRocque expected perhaps two dozen people would be interested. But the day she sent the e-mail invitation, 200 signed up. And when she started talking to IT staff in other companies, she found that while many companies provided BlackBerrys to employees, they weren’t teaching them how to use the devices.

It was the beginning of her new business. LaRocque started offering training sessions part-time while working at her IT job. As well as teaching people how to use the devices more efficiently, she also helps companies find cost-saving measures and set up policies for BlackBerry users.

This month, she started training as a full-time career.

“People seem to think BlackBerrys are just like a cellphone — some think it’s just for e-mail — but there’s a lot to learn. I teach time-saving, cost-saving ways to use them, and save time for the company help desk, too,” LaRocque said.

Vancouver clinical nurse specialist Elaine Unsworth, who took the training, said she learned “so many little things that made everything quicker.”

“I love my BlackBerry — I don’t know what I’d do without it,” she said. “I’m not truly addicted. I can turn it off. But I have it with me all the time.”

[email protected]

LITTLE DEVICE HAS ENDLESS ABILITIES

Darci LaRocque offers these tips:

– Typing “#TAXI” on any cellphone will call for a taxi anywhere in North America. But the call will cost you $1.25 plus applicable taxes and airtime according to your rate plan.

– The “Do Not Disturb” option under profiles will send calls directly to voice mail without ringing the phone. You shouldn’t even see the call coming in, but will be alerted when a new voice mail is received. Use during meetings.

– In an e-mail, type the letter “L” to “reply to all”. For Suretype Models, type the letter “A.”

– In an e-mail, type the letter “R” to reply just to the sender. For Suretype Models, type “Q.”

– If you lose your BlackBerry, the finder can call you if you filled out “owner information.” Look under “Options/Owner” and under the information area, write, “If lost, please call . . . “ and type in a number other than your BlackBerry number.

CANADIANS PLUGGED IN

Canadians are plugging in to technology with increasing frequency, according to a Canadian Radio-television and Telecommunications Commission report published last year:

– Nearly 75 per cent of households now have personal computers compared to 49 per cent in 1998;

– A quarter of Canadians say they spend 25 hours a week on the Internet;

– Sixty per cent used a cellphone in 2005;

– Twelve per cent own an MP3 player; and

– Three per cent have a BlackBerry.

Worldwide, BlackBerry says about eight million people subscribe to its mobile e-mail service and industry analysts forecast the number will more than double by 2009.

© The Vancouver Province 2007

 

iPod function for half the price

Sunday, September 2nd, 2007

Previously ‘unknown’ firm now No. 2 in flash-memory industry

Jim Jamieson
Province

What is it? Sansa Clip MP3 player

Price: $40 US (one GB) and $60 US (two GB)

Rating 4 of 5

Why you need it: You love listening to your tunes at the gym, but want a wearable player with a readable screen at the right price.

Why you don’t: You’re happy with your current player and size doesn’t matter to you.

Our rating: Four mice.

Flash memory maker SanDisk has been making life miserable for most of its competitors in the MP3 player market since entering the space with no prior experience a couple of years ago.

After all, SanDisk invented flash storage cards and is the world’s largest supplier of those products.

So it was natural to use its expertise in flash memory and pick up the audio technology that combines with it to make the most common MP3 players these days.

It’s no surprise that within 18 months, SanDisk went from an unknown in the flash-memory-player world to No. 2 behind

market dominator Apple.

Now, with the introduction of the Sansa Clip, SanDisk is really going after Apple and its iPod Shuffle, both in functionality and price point.

Designed for the fitness buff or traveller, the compact Clip — which comes with a clip to make it wearable — features an FM radio with ample presets and recorder, microphone and a bright OLED screen for easy navigation of tunes.

And the aforementioned price point doesn’t hurt, either, considering the Shuffle is $79 for one GB.

SanDisk says the rechargeable battery will supply up to 15 hours of life which, if you’re keeping track, trumps the Shuffle’s 12 hours.

Available at electronics retailers in Canada next month.

© The Vancouver Province 2007