Archive for October, 2007

A tiny bite of the Big Apple

Thursday, October 11th, 2007

Small bites in a small restaurant an uneven experience

Mark Laba
Province

From left: Neel Singh and Am Mann show off chili-lime chicken skewers and stuffed prawns at the Yew York Tapas Bar in Kitsilano. Photograph by : Gerry Kahrmann, The Province

YEW YORK TAPAS BAR

Where: 1602 Yew St., Vancouver, www.yewyork.ca

Payment/reservations: Major credit cards, 604-730-8870

Drinks: Fully licensed

Hours: Mon.-Fri., 3 p.m.midnight, Sat.-Sun., 10 a.m.midnight

– – –

It’s said the camera adds 10 pounds. In the case of this place, it looked like the camera had added an extra 4,000 square feet. At least the website photos portrayed the joint that way but, when Ricky Roulette and I stepped through the doorway and rounded the bar corner, we were stopped short by a room barely big enough to hold a walrus after an all-you-can-eat buffet. In human terms the difference was like the scale between Kate Moss and Dom DeLuise.

Nevertheless, the space is cozy with low-slung modular couches and some tables tucked away hither and thither. A big projection screen was pulled down from the ceiling for the broadcast of a Canucks game.

Large windows give the room added light or, at night, an inky twinkling panorama and an overall sense of airiness and the feeling you’re hanging over an abyss. The kind of place that if you have a nose that whistles, even imperceptibly, everyone will know it.

Ricky Roulette and I plunked down at a table and started with a round of Sleeman’s Cream Ale and a plate of mascarpone-stuffed prawns cloaked in filo pastry and finished with noodlings of tomato cream sauce ($12.50). A very pleasant dish with six good-sized crustaceans that, although a tad overcooked, were saved from extinction by the cheese stuffing, pastry and sauce.

Next up was the antipasto platter ($14.50), a selection of meats, cheeses and bread.

“What’s the difference between antipasto and antipasta?” Ricky Roulette asked me.

“Well, like matter and anti-matter, both are explosive when they converge but the pasto implodes, creating a black hole whereas the antipasta explodes shooting noodles outwards into space.”

“Uh huh.”

The antipasto platter was decked out with brie, Swiss cheese, a small bit of bocconcini, smoked salmon and some Italian-style ham and salami. A plate of bread drizzled with balsamic reduction accompanied the thing.

“So, essentially, an antipasto platter means the kitchen is lazy and you have to assemble your own sandwich,” Ricky Roulette observed.

Everything was tasty in this shlimazel except the bread, which was spongy and devoid of any crustiness. I couldn’t figure why, with the decent ingredients, they would skimp on the bread, which is the building block of this whole shindig.

Finished with the prosciutto and capicollo pizza ($13.50) sporting artichokes, red onion, tomato and mozzarella. They claim it’s a homemade crust and it was OK. The pie, about the size of a small frisbee, was loaded down like a pack mule with toppings. It had a healthy appeal and was at least partially satisfying.

Like the website, what you see may not be what you get. The menu is undergoing revamping, so many items the website boasts are no longer in existence. Still, the taro-root tacos with Dungeness crabmeat looked promising, as did the cheesesteak wrap. No dessert on the premises though and, as Ricky Roulette, a gambling man says, “10-to-one odds when it comes to diners who could sink this ship but the drinkers might add the necessary ballast.”

THE BOTTOM LINE: A tapas lounge shrunk down and looking for an identity.

RATINGS: Food: B-; Service: B; Atmosphere: B

© The Vancouver Province 2007

 

Office market: Available space at 7-year low

Thursday, October 11th, 2007

Province

The vacancy rate in the Greater Vancouver office market fell to a seven-year low of 4.8 per cent in the third quarter, Colliers International said yesterday. “The last time the overall vacancy rate for Metro Vancouver fell below five per cent was at year-end 2000, when it was at 4.6 per cent at the height of the dot-com era,” Colliers said.

Face rates for prime downtown Vancouver class AAA space have reached a record high of $45 per square foot — up from $40 in the first quarter, Colliers said. Even with limited inducements, net effective rates downtown have surpassed $40 per square foot.

The strong loon is not expected to have a large impact on the Lower Mainland office market. Still, it’s possible that U.S. firms moving parts of their operations, such as call centres, to Canada may reconsider this decision over time, given that the competitive advantage of a stronger dollar no longer exists, Colliers said.

© The Vancouver Province 2007

 

Back your computer for $30/mo (encrypted) online from Victoria Company – Cube Global Storage

Thursday, October 11th, 2007

Security: Back up computer files to safest building in B.C.

Gordon Clark
Province

Christopher Weston works in one of Canada’s most secure buildings. CanWest News Service

Imagine you’re about to type the final sentence of your great Canadian novel when your cocker spaniel — we’ll call him Trouble — jumps up and knocks a cup of coffee into your laptop.

The screen goes dead and a strange, burnt electronics smell rises from the machine as your heart sinks.

Did you back up your data?

The scenario is played out in various forms — business presentation, PhD dissertation, iTunes collection — thousands of times a year.

Guy Robertson, a Vancouver disaster-planning and records-management consultant, says that at least once a week he hears from a desperate person who has lost valuable files.

“They’re looking for that magic bullet that will recover their data, but if they don’t have a reliable backup system in place, there’s nothing that can be done,” Robertson said.

“The files are gone. It’s a hard lesson to learn,” he said. “Death, taxes and losing an important computer file — the three things you can depend on in life these days.”

Now a Victoria company has launched an online service that automatically and continuously backs up all the data on your computer for just under $30 a month and stores it in an encrypted form in one of the most secure buildings in B.C.

“It’s called continuous data protection,” said Christopher Weston, the vice-president of CUBE Global Storage, a 27-year-old data-storage firm now marketing its new LiveBackup data-protection service.

“The minute you hit ‘save,’ it automatically backs up in a cache and it’s sent encrypted back to the site. You don’t have to hit backup ever and you don’t need to schedule it ever.”

Weston said the data is stored in servers in the company’s building in Victoria that is described as the “Fort Knox of storage centres . . . Earthquake, flood and fireproof, the building has one million cubic feet of storage space and is so secure that it’s been named the safest building in the province and designated as a post-disaster centre for the Victoria region by Public Safety Canada.”

“Chances are that it won’t be a natural disaster, but something smaller, but just as devastating, that will cause you to lose data,” said Weston.

“It can be one file or your entire system and it can be personally and professionally devastating.”

Weston said he’s targeting the new service at “road warriors” — business people who take their laptops on the road — and home businesses. But he’s working on a cheaper version for students and also to make the system compatible with Mac computers. It only works now with PCs.

The company said it offers the only service of its kind in B.C. “with a long history of protecting the most valuable physical and virtual assets for hundreds of clients in one of the safest buildings in the world.”

© The Vancouver Province 2007

 

Additional Disclosure to Assist Consumers

Wednesday, October 10th, 2007

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Additional Disclosure to Assist Consumers

Wednesday, October 10th, 2007

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High house prices spur switch to condo-building

Wednesday, October 10th, 2007

Bruce Constantineau
Sun

A surge in Lower Mainland multi-family construction has kept overall starts up. Photograph by : Mark Van Manen, Vancouver Sun

Surging multi-family home construction has pushed 2007 Lower Mainland housing starts above last year’s pace for the first time, Canada Mortgage and Housing Corp. reported Tuesday.

The federal housing agency said construction on 14,880 Greater Vancouver homes began during the first nine months of 2007 — up slightly from 14,737 a year ago.

The increase came despite a 30-per-cent drop in single-family starts (to 3,138) between January and September this year. Multi-family construction shot up 15 per cent during the period to 11,742.

“Builders are targeting their projects to what people are looking for — more affordable housing types,” CMHC senior market analyst Robyn Adamache said in an interview.

The benchmark price of a Greater Vancouver apartment condominium in August was $368,000, compared with $726,000 for a single-family home, according to the Real Estate Board of Greater Vancouver.

Greater Vancouver Home Builders Association chief executive Peter Simpson said single-family housing starts accounted for more than 40 per cent of all housing starts a decade ago. Today, they represent just 21 per cent of starts.

“You’d be hard-pressed to find a single-family home under $500,000 anywhere in Greater Vancouver now,” he said. “The first-choice preference for many buyers has gone from single-family homes to condos because of the cost.”

Simpson said Greater Vancouver home builders appeared to fall behind last year’s pace earlier this year, simply because several large multi-family projects hadn’t yet been officially tallied by CMHC. He expects the total number of Lower Mainland housing starts will rise to about 19,000 this year from 18,700 in 2006.

A record 21,800 housing starts occurred in 1989, while at the low end just 8,200 starts were recorded in 2000.

CMHC said housing starts in the City of Vancouver fell by 22 per cent during the first nine months of 2007 to 2,468, while Surrey starts dropped 18 per cent to 2,978.

But strong multi-family construction pushed Burnaby housing starts up 80 per cent to 1,855, while Langley District starts rose 55 per cent to 1,048.

Simpson said builders still face skilled labour shortages and lengthy delays getting building permits approved, but he expects housing construction will remain near current levels for the time being.

Adamache noted the Greater Vancouver resale housing market just experienced its third-strongest third quarter ever, which bodes well for future new home construction.

“We’re still looking at very strong fundamentals propping up demand, so we don’t see any end in sight yet,” she said.

CMHC said a sizzling condominium market pushed Canadian housing starts in September to the highest level in 29 years to a seasonally adjusted annual rate of 278,200 units.

The actual number of starts in B.C. urban communities rose by 33 per cent in September to 3,628 units.

The strong national housing market contrasts with a slowing U.S. housing sector and could cause Bank of Canada officials to decide against an interest-rate cut when they meet next week.

“All told, despite the tighter credit and lending conditions, the housing sector continues to be a major source of strength to the economic performance in Canada and will certainly add to the upside risks to inflation,” TD Securities analyst Millan Mulraine said in a report.

© The Vancouver Sun 2007

 

Surge in multiple-unit starts propel new-home construction

Wednesday, October 10th, 2007

Robust B.C. results part of sector boom across Canada

Province

B.C. housing starts last month more than doubled from a year ago, driven by a surge in multiple-family projects, the Canada Mortgage and Housing Corp. said yesterday.

Multiple-unit starts totalled 2,673 units in September, 68-per-cent higher than the 1,590 units in September 2006, it said.

Single-detached-home starts totalled 955 units, a 15.3-per-cent drop from the year-ago level of 1,127 starts.

“New-home construction in the province is on track to meet CMHC’s forecast of 35,525 units in 2007,” said Carol Frketich, the CMHC’s regional economist for B.C.

For the first nine months of the year, housing starts are running slightly ahead of last year’s level, mainly due to a strong third quarter.

Robust economic fundamentals including a strong labour market, as well as growth in population and incomes, continue to underpin the high level of new home construction, CMHC said.

The B.C. results were part of a high-paced construction industry across Canada that saw housing starts soar to a seasonally adjusted annual pace of 278,200 in September.

That was nearly 60,000 more starts than had been expected and nearly 20 per cent higher than in August, the CMHC said.

“All told, despite the tighter credit and lending conditions, the housing sector continues to be a major source of strength to the economic performance in Canada and will certainly add to the upside risks to inflation,” said TD Securities economist Millan Mulraine.

The increase in the pace of construction activity was also widespread across the country, she noted.

However, the federal housing agency reiterated that it still expects the pace of construction will moderate over the coming year.

“The rise in September housing starts reflects a strong multiple starts segment,” said CMHC chief economist Bob Dugan.

“In particular, the robust results achieved this month can be mostly attributed to increased condominium starts, which reflect strong condo sales over the past 12 to 24 months.”

© The Vancouver Province 2007

 

Executive Hotel Groups Salim Sayani to build Hotel & Strata Condo tower in Seattle

Tuesday, October 9th, 2007

Executive Group luxury project will cost $200 million

Joanne Lee-Y
Sun

Artist’s rendering of the AVA project, planned for the heart of Seattle’s retail district.

Vancouver-based The Executive Group is splashing into the Seattle market with a $200-million, 39-storey luxury hotel and condominium tower in the heart of the city’s retail district.

The announcement on Monday comes as other Vancouver developers have been forced to halt projects down south, but also as Seattle emerges as a bright spot in the faltering U.S. real estate market.

The Executive Group will work with Tukwila, Wash.-based FANA Group to develop AVA. The first 17 floors of the skyscraper will be occupied by Hotel Ava, which will be topped by about 200 condo units. On the ground floor, there will be a 4,000-square-foot restaurant, a 3,000-square-foot spa, a business centre, and meeting facilities that spill out onto street-level boutiques, restaurants, theatres and nightlife. Construction is targeted to begin next year and completion in 2010.

“We have had success with this model in Vancouver,” said Salim Sayani, CEO of Executive Group, in an interview. “The market in Vancouver has been receptive to downtown mixed-use living. Now that it is more mature . . . and the availability of quality downtown Vancouver development sites has been very limited for a long time. . . . We are transporting the model into the core of Seattle.”

Sayani is expecting between 15 to 30 per cent of buyers at Ava will have “some sort of Canadian residence. Our strategy is to have more product available across the border as the strong Canadian dollar gives this market stronger buying power there.”

Recently, Vancouver developer Nat Bosa stopped construction on a 28-storey tower project in Irvine, Calif., citing oversupply, as well as the collapse of the American subprime mortgage sector. Other Canadian firms that had similarly jumped into the once red-hot U.S. market are also holding projects.

In fact, Executive Group itself is facing these issues too, even though it hasn’t actually had to stop any projects yet, said Salim.

“It’s a market that has seen a downturn in the last months. It appreciated very quickly and there was lots of supply jumping in quickly.”

He emphasized, however, that Seattle is less scathed by these woes. “Seattle never went through the same kind of boom, so it’s not going through the bust,” said Sayani. “The fundamentals in Seattle are very strong. It never saw those 40 project announcements with prices doubling, tripling in the last few years. Instead, it has seen more solid seven-, eight-, and nine-per-cent gains.”

“We have spent time speaking with lenders who are on the pulse of these things. They say that outside the core of Seattle, on the periphery, there are signs that appreciation is slowing and there is some depreciation. But because of job growth in Seattle, they don’t predict the same thing in the downtown market,” said Sayani.

He also differentiated Seattle by pointing to the way wealth has generally been accumulated there. “It’s a corporate base for Microsoft, Starbucks, Amazon, and Boeing, with lots of real wealth. It’s not on-paper, real-estate wealth based on property appraisals. Instead, a large number of senior executives from these corporates have seen their interest in their companies go up considerably. They have actually cashed out and are developing new companies and are entering the housing market. That’s what makes Seattle unique and stable, while the rest of the country goes through the falls.”

Indeed, there are others who think the same. Last week, Forbes magazine teamed up with credit research company Moody’s Economy.com to release a real estate study ranking the 40 biggest cities in the U.S. After assessing the state of local economies, new construction contracts, foreclosure rates, inventory, sales rates and local credit markets, it ranked Seattle at the top of two out of three prediction models, one for home price growth and the other for delinquency and foreclosures.

Man economic indicators are poor nationwide, it said. “Unless you live in Seattle, where the market is slowing but fundamentals remain strong.”

© The Vancouver Sun 2007

Home builders’ foundations shift with shaky market

Tuesday, October 9th, 2007

Noelle Knox
USA Today

A home under construction last month in Richmond, Calif. Builders are struggling to keep their heads above water during the housing market slowdown.

Even as home buyers were being offered a free washer, dryer, refrigerator and window blinds, plus 5% off the price or in cash to pay closing costs, business was dragging at Reeves Williams’ communities.

So at the end of July, Reeves Williams, a home builder in the South, began offering $20,000 in incentives or cash assistance. In the first week, 22 buyers had signed contracts for new homes. Then the mortgage market fell into a tailspin.

“We lost 17 of them. It was a huge hit,” says Martha Fondren, vice president of sales. “It was a credit issue. They did not have horrible credit. But they didn’t have the credit scores to get (a loan), and six months ago they would have.”

Since early August, the real estate market has sunk deeper into recession. Forecasts of a recovery have been pushed back to the middle of 2008 — at the earliest. For home builders, market conditions are already worse than in the last housing recession, in 1991-92.

And depending on how the subprime mortgage debacle plays out in coming months, this recession could be more painful for the industry than the wicked one in 1980-82.

“Based on activity since early August, our experience is worse” than the past two corrections, Robert Toll, CEO of Toll Bros., told investors at a recent Credit Suisse (CS) conference.

Sales of new homes fell in August to their slowest pace in 12 years, and the median price fell 7.5%, the sharpest annual drop in 37 years. The confidence level of builders has fallen to its lowest since the last housing recession.

“Who can’t be concerned, with what we’re looking at right now?” Toll says.

Many builders, of course, are partly to blame because they overbuilt in some of the most torrid markets and slapped together homes on speculation that the party would go on. Those are the companies now bearing the brunt of the contraction.

But few builders — even the conservative ones — have escaped unscathed. Most of them face wrenching decisions about whether and by how much to reduce headcounts, lower prices, delay or abandon developments and write off and sell assets. And the builders are affecting the health of the broader economy, according to the Federal Reserve.

Short of cash, several builders have renegotiated with their banks to avoid defaulting on the terms and conditions of their credit lines and loans. Builders are squeezing subcontractors and suppliers for discounts. They’re also redesigning homes to be smaller or offer less expensive features.

“We are reanalyzing every location we’re in,” said Ara Hovnanian, CEO of Hovnanian Enterprises. Last month, the company sold 2,100 homes in a three-day nationwide “deal of the century” sale with big price reductions. The company has fired 30% of its employees, reduced its inventory of home lots by nearly half, renegotiated with subcontractors and re-evaluated option-contracts to buy land.

“No. 1, we’re not assuming a quick recovery,” Hovnanian says. “We’re operating as if this is going to continue for a long time.”

Since the middle of last year, builders have written off $10 billion in real estate, according to Stephen Kim, an analyst at Citigroup. He expects the companies to write off nearly $4 billion in the third quarter. Several public builders will report their earnings later this month. But Wall Street got a nasty preview recently when KB Home  and Lennar  released grim results.

‘A significant deterioration’

KB Home said its cancellation rate jumped to 58% for its third fiscal quarter, which ended in August. The company said it abandoned plans to build homes in Indiana and Fort Myers, Fla.

“There was a significant deterioration in the housing market, and this accelerated dramatically toward the end of the quarter,” said Jeffrey Mezger, CEO of KB Home. The number of buyers touring model homes and signing contracts hit “the lowest levels of the current housing downturn.”

KB Home hasn’t borrowed against its credit line but has renegotiated the terms to protect its liquidity. Beazer Homes, Standard Pacific, TOUSA  and others have also gone back to their lenders for new terms on their loans or credit lines.

But the struggles of builders, lenders and sellers aren’t the only gauge of the housing industry. There are still some positive signs. Interest rates are still historically low. And buyers with good credit enjoy plenty of loan options. There are also pockets across the country where home sales are still healthy and prices are rising.

In the greater metro area of Tulsa, sales rose more than 7% in August to near-record levels. Prices also climbed. The real estate markets are solid, too, in most parts of South Dakota and Texas, for example.

On Monday, Robson Communities raised prices 1% on its active-adult development in Denton, Texas, because development costs are rising and sales are healthy. Still, the Phoenix-based developer projects that it will sell only 800 homes this year, half the number it sold last year. And the company has handed pink slips to 25% of its employees.

“Because we tend to focus on the senior buyer, the problem is not making the decision on the new house; it’s selling their old house,” says Steven Soriano, executive vice president for Robson.

That’s partly because there’s a bloated 10-month supply of existing homes on the market and more than eight months’ worth of new homes for sale. Even when sellers do receive offers, the deals often collapse because buyers run into trouble qualifying for a mortgage.

Gordon Milne, CFO of Ryland Group, says that 10% of its buyers last year purchased homes with “Alt-A” loans; those are for borrowers with reasonably good credit but no down payment and little or no proof of income or assets. Now that such loans have virtually disappeared, Milne says, “We’re scrambling a bit to find mortgages for buyers who were in that 10%, and we can’t find them for all of them.”

Half of Ryland’s buyers backed out of their contracts in the most recent quarter, Milne says, and the company had to lay off 30% of its staff. With its business shrinking, Ryland Homes has combined its Fort Myers and Tampa offices. In California, it’s consolidated four of its offices into two.

“There is definitely a lot of discounting going on in some cities,” Milne says, adding that many builders are offering 5% to 20% in incentives and price cuts, depending on the community.

This month, Ryland is promoting a “40th Sales Finale.” Its home prices in Fort Myers, for example, have been slashed by up to 30% on completed homes that are sitting vacant. Buyers there also get $10,000 toward closing costs.

“It’s hand-to-hand combat out in the field,” Milne says. “We look at the competition down the street, what they’re doing, and we’ve got to match it.”

Stuart Miller, CEO of Miami-based Lennar, says he thinks some builders’ price cuts have been “unrealistic, maybe even ridiculous.” Lennar reported the worst quarterly financial results in the company’s history and a surge in cancellation rates.

Miller says he walked away from 15,000 home sites the company had planned to develop and has laid off 35% of his staff. “August seemed to be a melting pot of all things negative,” Miller says.

Some laid-off employees have managed to find jobs in commercial real estate, which so far hasn’t been affected as much by the turmoil in the credit markets. But the magnitude of the downsizing among builders is exerting a drag on the economy that could, in turn, further dampen demand for new homes.

“We have hundreds of thousands of jobs to lose over the next six to 18 months,” says Mark Zandi, chief economist for Moody’s Economy.com. “Housing employment accounts for 10% of all jobs nationwide and 15% of the economy.”

In Naples, Fla., Zandi says, 20% to 25% of the area’s jobs are housing-related. “I’d be surprised if in Florida the economy isn’t already in recession,” he says.

Rising foreclosures

Adding to the home builders’ troubles are the rising number of foreclosures. The foreclosure rate is expected to rise through next year as 2 million homeowners must begin making higher payments on their adjustable-rate loans. Though only a portion of them will ultimately lose their homes, lenders tend to price foreclosed homes very aggressively to get them off their books.

“The clampdown on borrowing is happening when borrowers are facing their first reset and looking for a way out,” Zandi said. “And there’s no way out.”

Congress and the Bush administration have made proposals to help some homeowners through tax relief and the Federal Housing Administration. But it’s still unclear how many people will be helped. The relief to the building industry will likely be minimal.

In northern Mississippi and Shelby County, Tenn., Reeves Williams ended its $20,000 incentive program on Monday. Even though David Smith, who bought one of the builder’s homes in June, didn’t get as many freebies as the company was just offering, he said they swayed his decision to buy.

Smith, 63, an avid bridge player and an editor at Bridge Bulletin magazine, received $4,500 off the price, $4,000 in closing costs, and said, “The fact that I could get a house and not have to buy a fridge, washer or dryer, it was significant to me.”

Fondren, the vice president of sales, says even its more-generous program didn’t draw in enough buyers. Now, she’ll negotiate with buyers on a case-by-case basis. The company also will lower prices by building less-expensive homes — without the granite or tile, for example, that used to be standard.

“If the option was all hardwood floors in the house, we might put them in the dining room but put carpet in the great room and bedrooms to shave a little off the price,” Fondren says. “People aren’t qualifying for as much.”

 

High-tech devices increasingly blamed for pains in the neck

Tuesday, October 9th, 2007

Misty Harris
Sun

The old folk wisdom that an apple a day keeps the doctor away may need a cautionary corollary for the computer age. That’s because a daily dose of Apple — or any other brand of computer or high-tech device — can be a direct path to the physician’s office.

Across the country, excessive use of laptops, cellphones, personal digital assistants and other technology has led to such modern-day maladies as “tech neck,” “mouse wrist,” “iPod finger,” “BlackBerry thumb” and “computer headache.”

According to the Canadian Physiotherapy Association, the global pervasiveness of these technology-induced afflictions, their effect on quality of life, and the affected demographics — now including children as young as eight — were among the hottest topics at this year’s World Confederation of Physical Therapy Congress in Vancouver.

“There’s an emerging body of knowledge about how these [technological] devices are actually impacting our health,” says Natalie Bovair, a spokeswoman for the Canadian Physiotherapy Association.

Of particular concern is the growing number of children and teenage patients complaining of headaches and neck pain, which researchers believe are due to overuse of videogames, long or frequent cellphone use, excessive text messaging, and poor posture at the computer.

A Boston University study found 40 per cent of sixth graders who regularly used computers had physical complaints that suggested the presence of a musculoskeletal disorder. An Australian study found 60 per cent of computer users aged 10 to 17 years had similar complaints.

Among adults, a Pollara poll of more than 1,000 Canadians released last week found that nearly three-quarters (73 per cent) of people regularly experience back, neck, joint or general muscle pain. Of those, nearly 40 per cent blame technology as the primary or contributing cause of their discomfort, with women being especially likely to do so: 45 per cent, compared to 31 per cent of men.

The nationwide survey, commissioned by RUB A535 pain-relief products, is considered accurate within 3.1 percentage points, 19 times out of 20.

Peter Vass, a real estate agent, is among the roughly 13 million Canadians who believe the use of technology contributes to their physical torment.

“I’m a ‘crackberry‘ addict with BlackBerry thumb,” says Vass, laughing. Although this ailment originates in the digits, symptoms can include pain or throbbing, swelling and numbness of the entire hand or forearm.

The Toronto man also developed wrist problems, including the loss of feeling and muscle control, that he believes were caused by holding his phone at an unnatural angle for extended periods of time in his car.

His solution was to switch to a Bluetooth earpiece, which he wears about 18 hours a day.

“While I’m driving, I do all my communication: e-mails, texting, Internet, make my phone calls. I pretty well live on a BlackBerry,” says Vass. “When you’re a real estate agent, technology isn’t a choice; it’s your life.”

Colleen Lichti spends most of her 40-hour work week on the phone or at the computer, leading to what’s known in popular parlance as “tech neck.” For nearly four years, the Canadian insurance-claims specialist has seen a chiropractor for her “perpetual muscular pain,” but finds little empathy for her condition outside the medical community.

© The Vancouver Sun 2007