Archive for April, 2008

Convention centre to get a makeover and a new boss

Tuesday, April 8th, 2008

Aggressive marketing push into Europe is planned

Bruce Constantineau
Sun

The Vancouver Convention & Exhibition Centre will get a new president and a new marketing focus under major structural changes initiated by B.C. Pavilion Corp. (PavCo) chief executive Warren Buckley.

Former VCEC president Barbara Maple left her position last month as part of “organizational changes” needed to boost business, Buckley said in an interview.

“We’re reorganizing the structure of the entire organization — right from the sales people to the markets we go into,” he said. “It’s a different plan — to be more aggressive and more tactical in some of the overseas European markets.”

Buckley is the acting VCEC president until the organization completes a global search for a new president.

Maple was general manager of the convention centre for eight years before being appointed president two years ago. She served as president of the International Association of Congress Centres and chaired the Joint Meetings Industry Council and the World Council for Venue Management.

Buckley refused to discuss any “personal reasons” for Maple’s departure.

The $800-million-plus Vancouver convention centre expansion project, which will triple the facility’s meeting and convention space, is set to open by March 2009. Buckley noted about 70 per cent of international business at the centre now comes from the U.S. market.

“We want to change that and move into the European market more aggressively and look for more conventions and thematic trade show kinds of activities,” he said. “I don’t mean we’re not there but we’re just not there the way I want to be. So it’s just a change in the way we’re going to focus.”

Buckley said the organization will definitely get more marketing dollars to go after European business more aggressively but he’s not yet certain of the exact amount.

He said he’s satisfied with the future business the expanded centre has already attracted, noting 2011 is shaping up to be a “superb” year while 2012 is “okay.”

“The level of tentative bookings is also quite good and it’s our job now to convert those tentatives into real bookings and generate more business going into 2013 and beyond,” Buckley said.

He said Melbourne and Sydney average about 20 major international conventions a year and Vancouver is “approaching” that level now.

The convention centre says it has attracted 36 events for the year ending March 31, 2011 — including 15 “expansion” events that could not have been accommodated without the expansion. It said 17 events have been confirmed for the following year, including 12 “expansion” events.

Dave Gazley, vice-president of meeting and convention sales for Tourism Vancouver, said Maple has been a “wonderful ambassador” for Vancouver.

“She put in a lot of dedicated years with the convention centre and with PavCo and her representation on some major international groups gave Vancouver a great profile,” he said.

Buckley returned to Vancouver to head PavCo this year after six years in Singapore as CEO of the Suntec Singapore International Convention & Exhibition Centre. He was CEO of PavCo — the Crown corporation responsible for VCEC and BC Place Stadium — before heading to Singapore in 2001.

© The Vancouver Sun 2008

 

Building permits leap by $130 million in B.C.

Tuesday, April 8th, 2008

Sector reaching for sky

Province

Construction cranes are a feature of the Vancouver skyline as seen from the Cambie Street Bridge. ICK PROCAYLO FILE PHOTO — THE PROVINCE

B.C.’s construction industry looks set to continue its winning ways, based on a 16.1-per-cent jump in building permits issued in February.

The value of permits in B.C. in February rose to $944.9 million from $814.1 million in January, Statistics Canada said yesterday.

The province posted the country’s second-largest gains in dollar terms after Alberta, where building permits climbed 11.8 per cent to $1.3 billion, StatsCan said.

Residential permits in B.C. climbed 15.1 per cent, it said.

Non-residential, which includes institutional, commercial and industrial, rose 19.9 per cent.

In Vancouver, building permits rose by 5.3 per cent to $447.5 million while Victoria‘s soared 37.3 per cent to $74.3 million.

Building permits are regarded as a leading indicator for construction activity.

Nationally, Canadian building permits declined unexpectedly in February for a fourth consecutive month, led by a sharp drop in non-residential construction plans in Ontario.

Municipalities across the country issued $5.8 billion worth of building permits in February, down one per cent from January, the federal agency said.

The value of non-residential permits fell 25.6 per cent to $1.9 billion — the lowest level in more than a year –due to declines in institutional, commercial and industrial sectors, it said.

The institutional sector dropped 35.7 per cent to $452 million, the commercial component lost 16.2 per cent to $1.2 billion and the industrial sector fell 39.4 per cent to $265 million.

In the residential sector, building permit values were up 18.2 per cent to $3.9 billion, with multi- and single-family permits accounting for much of the gain in February.

“Nationally, a marked increase in residential intentions was not enough to offset a decline in intentions in the non-residential sector,”StatsCan said.

“February’s decline resulted from much lower non-residential construction intentions in Ontario. If the province were excluded, the total value of building permits nationally would have increased 9.8 per cent, instead of declining one per cent.”

Most analysts had expected the value of building permits to rise by more than one per cent in February. Values fell 3.5 per cent in January.

“Despite the weak headline number, the housing sector remains on solid footing in Canada,” said Jacqui Douglas, economics strategist at TD Securities.

© The Vancouver Province 2008

BC is seeing a rush in Hotel construction – and refurbishing – in the two year run up to the Olympics

Monday, April 7th, 2008

Other

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Make money and clean up with EBay

Monday, April 7th, 2008

Turn your clutter into cash through online sales

Dana Gee
Province

Until about a year ago, my eBay experience was pretty limited. Actually, it mostly consisted of answering the door and signing for packages containing items my husband had ordered from the online auction house late at night after I had gone to bed.

Yes, some people watch late- night talk shows; He shops for weird stuff online.

One memorable arrival — oh, there have been a few — was a package in plain brown wrapping about the size of a large tissue box. I know what you’re thinking. Relax.

Anyway, I signed the courier’s electronic notepad, then headed up the stairs and deposited the package on the dining-room table. As I did so, I noticed that on the customs form, the contents of the package were listed as “antique surgical tools.”

I am not kidding.

Add the fact my husband’s last name is Hyde and you have the makings of a Victorian horror story.

But I never woke up with a tip of my finger missing or a bandage on my kidney area. No, it seems my husband, who is of the arty persuasion, planned on using the strange occluders and retractors in a multimedia art piece.

I haven’t yet seen the art piece, but I have seen my interest in EBay grow.

OK, it’s not as eclectic an interest as his. I order clothing, not creepy collectibles.

And I don’t go crazy. I hate clutter and, after recently talking to home-organizing experts for this column, I am even more mindful of the popular clutter-free fan’s rule that states when you bring an item into a house, you should try to take something else out.

EBay can help with that.

First appearing in 1995, EBay has grown faster than you can say Louis Vuitton at cost. Hundreds of millions of people regularly take part in the two million or so auctions that are happening daily in more than 1,600 categories.

“At the right price, nearly anything can be sold on EBay,” says Aron Hsiao, a New York-based consultant and former employee at EBay’s customer service/operations centre.

Hsiao knows this first hand, as everything from his jeans to his printer ink to his car’s air filter comes from EBay.

“I buy and sell on EBay as a matter of lifestyle,” he says. “Not only are the prices better, but my selling on EBay is a form of recycling. The things I sell don’t end up in the garbage, but can instead continue to be used by others.”

Hsiao says for EBay sales, the main dos and don’ts are roughly the same.

“Do spend a little time learning about EBay before listing items for sale,” says Hsiao. “And don’t simply rush into EBay with the expectation that it works the same way that more informal venues like Craigslist do.”

© The Vancouver Province 2008

A case of look before you leap

Sunday, April 6th, 2008

If disclosure was misleading, claim might be worth it

Tony Gioventu
Province

Dear Condo Smarts:

We recently bought an apartment in a 55-year-old building that was converted from a rental building to a strata-titled building. Within three months of moving in, all the new owners are facing a new roof, new boiler and likely major plumbing upgrades.

We have to admit we didn’t insist on any probing inspections of the building systems. However, we were under the impression that the owner of the building had to provide us with disclosure of any conditions in the building that may be of a major expense or risk to our investment.

Our real estate agent advised that there were no problems disclosed with the building so we went ahead with the sale. Now that we’re facing all of these accumulated costs, is there any way we can go back to the original building owner to recover some of our losses ?

— TM, Fraser Valley

Dear TM: A conversion of property from one-titled to divided-strata-titled property is basically the same as creating a new strata.

For the purpose of marketing, the owner of the building creates a disclosure statement defining the property that is being created and sold. This covers what is being included with the property and the strata lots and a projected budget for the first year of operating as a strata. In most cases, the owner also includes a conditional disclosure of the age of the building and the building systems.

If you read the disclosure, you’re likely going to discover the owner has disclosed the building is 55 years old and that many of the building components are also in the same age category. If the disclosure was misleading, your strata may have a reasonable claim.

Before anyone buys a conversion they need to insist on building inspections, maintenance records and renewal schedules of roofing, exterior cladding and windows, plumbing and heating systems, electrical and gas services, elevator servicing, etc.

There is also another type of strata about to hit the market that buyers need to be aware of.

When the Homeowner Protection Act came into effect in 1999, there was a prescription that required new strata-titled property to have mandatory warranty coverage for two, five and 10 years.

However, there is an exemption that buyers need to be aware of. A development that was intended and used solely for rental purposes by the owner/developer could be exempt from warranty provided suites were not sold or marketed for a period of 10 years.

The first of these such exempted buildings will be coming on the market in the next year and may have the same type of building-condition risks relating to maintenance and operational problems.

Like any other piece of multi- family real estate, their value is only as good as their original construction and maintenance and renewal programs.

Before you buy, engage a qualified building technician or engineer to review the complete building system. Remember, as a strata owner you not only purchased your unit, you also purchased the share of risks of all the common property.

For more information on strata operations, you can attend a one-day seminar April 12 at UBC Robson Square. Contact Deanna Ferguson at 604-515-9672.

Tony Gioventu is executive director of the Condominium Home Owners Association.

E-mail him at [email protected]

© The Vancouver Province 2008

A case of look before you leap –

Sunday, April 6th, 2008

If disclosure was misleading, claim might be worth it

Tony Gioventu
Province

Dear Condo Smarts:

We recently bought an apartment in a 55-year-old building that was converted from a rental building to a strata-titled building. Within three months of moving in, all the new owners are facing a new roof, new boiler and likely major plumbing upgrades.

We have to admit we didn’t insist on any probing inspections of the building systems. However, we were under the impression that the owner of the building had to provide us with disclosure of any conditions in the building that may be of a major expense or risk to our investment.

Our real estate agent advised that there were no problems disclosed with the building so we went ahead with the sale. Now that we’re facing all of these accumulated costs, is there any way we can go back to the original building owner to recover some of our losses ?

— TM, Fraser Valley

Dear TM: A conversion of property from one-titled to divided-strata-titled property is basically the same as creating a new strata.

For the purpose of marketing, the owner of the building creates a disclosure statement defining the property that is being created and sold. This covers what is being included with the property and the strata lots and a projected budget for the first year of operating as a strata. In most cases, the owner also includes a conditional disclosure of the age of the building and the building systems.

If you read the disclosure, you’re likely going to discover the owner has disclosed the building is 55 years old and that many of the building components are also in the same age category. If the disclosure was misleading, your strata may have a reasonable claim.

Before anyone buys a conversion they need to insist on building inspections, maintenance records and renewal schedules of roofing, exterior cladding and windows, plumbing and heating systems, electrical and gas services, elevator servicing, etc.

There is also another type of strata about to hit the market that buyers need to be aware of.

When the Homeowner Protection Act came into effect in 1999, there was a prescription that required new strata-titled property to have mandatory warranty coverage for two, five and 10 years.

However, there is an exemption that buyers need to be aware of. A development that was intended and used solely for rental purposes by the owner/developer could be exempt from warranty provided suites were not sold or marketed for a period of 10 years.

The first of these such exempted buildings will be coming on the market in the next year and may have the same type of building-condition risks relating to maintenance and operational problems.

Like any other piece of multi- family real estate, their value is only as good as their original construction and maintenance and renewal programs.

Before you buy, engage a qualified building technician or engineer to review the complete building system. Remember, as a strata owner you not only purchased your unit, you also purchased the share of risks of all the common property.

For more information on strata operations, you can attend a one-day seminar April 12 at UBC Robson Square. Contact Deanna Ferguson at 604-515-9672.

Tony Gioventu is executive director of the Condominium Home Owners Association.

E-mail him at [email protected]

© The Vancouver Province 2008

 

Frustration grows over Internet ‘throttling’

Sunday, April 6th, 2008

isps: CRTC to decide if limiting traffic is legal practice

Province

Many Internet users are upset by the changes introduced by Bell.

TORONTO — The Canadian Association of Internet Providers filed an application to the federal telecom regulator last week requesting it direct BCE Inc. to cease and desist from “throttling” wholesale Internet traffic, which has degraded its services “beyond recognition.”

The CRTC will now decide whether such practices are lawful and could have far-ranging implications for any Canadians that are heavy Internet downloaders.

The move is the latest salvo in a contentious debate that started several weeks ago after Bell told its wholesale ISP customers that it has begun to limit bandwidth to users that engage in peer-to-peer downloads during peak usage hours. So-called “net neutrality” advocates argue that the bandwidth “throttling” or “shaping” practices violate basic tenets of the Internet by dictating how users access content.

“Bell is wrong on so many levels with what they are doing that it has not only the wholesale customers upset, it has Canadian Internet users at large incredibly upset,” said Tom Copeland, CAIP chairman and owner of Eagle.ca, a Cobourg, Ont.-based independent ISP.

In the 56-page filing, the CAIP argues that Bell has to comply with a prior CRTC ruling to ensure its wholesale offerings are resold based on market forces. Copeland worries that if the association is forced to adhere to Bell‘s actions it will now be at a competitive disadvantage.

“It really sounds scary,” said Copeland. “Bell has unilaterally, and without permission from the regulator, implemented changes to the tariffs and contracts that have not been approved.”

He adds that more than 55 independent ISPs and about 100,000 subscribers could be impacted.

Mirko Bibic, Bell‘s chief of regulatory affairs, said the company plans on contesting CAIP’s application to the CRTC and argues that it needs to use technology to better balance web traffic during peak traffic usage.

“The fundamental problem is that close to 95 per cent of subscribers are negatively impacted by a very small minority of Internet users,” said Bibic.

A spokesman from the CRTC declined to comment on the matter until a final ruling is made.

Industry observers say it is unlikely the general public will be aware of drastic changes to their online activities, but the issue is creating awareness that their ISPs have the ability to monitor the traffic that flows through its servers, which was normally assumed to be anonymous.

“It kind of disturbs [Canadians] because it has a Big Brother connotation to it,” said Kaan Yigit of Solutions Research Group.

As peer-to-peer usage becomes more mainstream with the advent of online video incorporating the technology, Yigit said, Canada‘s major ISP carriers could face a dilemma on how to structure a profitable business model while managing much higher levels of traffic.

© The Vancouver Province 2008

 

Building drives jobs gain

Sunday, April 6th, 2008

But unemployment up as people flood labour market

Paul Luke
Province

B.C.’s jobs stats have been boosted by such construction projects as Vancouver’s convention centre expansion. Photograph by : Gerry Kahrmann, The Province

B.C. racked up the largest jobs gain in Canada last month but the province’s unemployment rate crept upward as job-seekers poured into the labour market.

B.C.’s unemployment rate rose to 4.3 per cent from 4.1 per cent in March as its participation rate — the percentage of working-age people who have jobs or are seeking them — rose to a 13-year-high of 66.9 per cent, Statistics Canada said.

The province’s employment rate reached a record 64 per cent, thanks to the 14,700 jobs B.C. created in March, StatsCan’s latest labour report shows.

More than half of those new jobs were full-time, according to StatsCan data.

“The increase from the previous month came in construction and manufacturing, and in some services sectors, but there was a drop in financial and real-estate services,” Service Canada economist Rod Smelser said in an analysis.

Year-over-year, B.C. has created about 55,000 jobs. The province’s robust construction industry, which generated 28,000 jobs over this period, has been the main engine of that growth.

Employment in that sector stands at a record 219,000.

“There have been significant year-to-year employment declines in two areas — financial and real-estate services, down by 15,000 jobs, and manufacturing, down by 22,000 jobs,” Smelser said.

The Lower Mainland’s jobless rate, based on a three-month average, was unchanged at 3.7 per cent last month. Vancouver Island‘s edged up to 5.2 per cent from 5.0 per cent.

Nationally, the jobless rate rose unexpectedly to six per cent from 5.8 per cent as job creation slowed to 14,600–down from 43,300 in February.

The upward swing in the jobless rate came from more people entering the labour force to look for work. Canada‘s participation rate reached a new high of 68 per cent in March.

March’s job-creation numbers were in line with most economists’ forecasts but many did not expect an increase in the jobless rate.

“The bounce in the unemployment rate is as much a reflection of the tidal wave of people pouring into the workforce as a sign of weakness in the job market,”said Douglas Porter, deputy chief economist at BMO Capital Markets.

In the U.S., employers cut payrolls for a third consecutive month in March and the jobless rate jumped to a 21/2 year high, adding more evidence that a housing downturn and credit crisis may have pushed the economy into recession.

The U.S. jobless rate jumped to 5.1 per cent from 4.8 per cent, the highest since September 2005.

Non-farm employment fell by 80,000 jobs in March, the biggest decline in five years.

Adding to the bleak picture, the department said a combined 152,000 jobs were lost in January and February, compared with a previous estimate of 85,000.

© The Vancouver Province 2008

Residing in 7th-floor heaven in Fairview

Saturday, April 5th, 2008

Victoria couple buy second home in city tower

Sun

The Coco developer is installing mostly KitchenAid appliances in the kitchens, all clad in stainless steel. Ranges will consist of gas cooktops and electric convection-ovens. The two-door fridges are counter depth. Photograph by : Ward Perrin, Vancouver Sun

Quartz will top all the counters. Porcelain tile will be underfoot and, in the six townhouses, will be heated. Engineered flooring is an optional upgrade. Photograph by : Ward Perrin, Vancouver Sun

Photograph by : Ward Perrin, Vancouver Sun

Quartz will top all the bathroom vanities in the Coco residences. Basins, of china, will be under-mounted. Porcelain tile will be underfoot. En suites will have both shower and bath; second bathrooms, a shower. Photograph by : Ward Perrin, Vancouver Sun

Photograph by : Ward Perrin, Vancouver Sun

When looking in Vancouver for a second home, Coco on Spruce was an obvious choice for Victoria homeowners Sheila and David Aujla for three main reasons — the building’s beauty, the luxury finishes and the location.

“Its location can’t be beat,” says Sheila, noting Coco is only one block west of Oak Street on 14th Avenue, and just a few blocks away from South Granville.

“It’s easy to get downtown, but yet it’s very quiet. It will be great going for walks in the area.”

The Aujlas — Sheila works in sales and David is an immigration lawyer — found they were visiting Vancouver often enough for work that it made sense to own a second home here. They bought a two-bedroom, two-bathroom unit on the 7th floor with views to the northwest.

“We’re very excited about moving in. We saw the presentation suite recently and it looks gorgeous.”

Sheila says another big selling point was the privacy the suites offer. Since there are only four per floor, each occupies a corner of the building, giving the 12-storey building a “boutique” feel.

Sales representative Al DeGenova says he was so impressed with the building he encouraged his 22-year-old daughter Emily, also a realtor, to buy a suite. The first-time homeowner moves in at the end of July.

DeGenova, a mayoral candidate with Vision Vancouver, says the fact that prospective buyers can view the actual project, and not simply a presentation centre, is unusual. The developer stopped pre-sales when 35 per cent of the suites were sold, opting to wait until near completion to put the rest of the suites on the market.

“We’re doing it in the old-school way — build it, then sell it,” says DeGenova.

“The value for quality is just phenomenal.”

He adds that the building’s layout is also unusual in a condominium project.

“Not many [condos have the four-to-a-floor layout] because the cost is so great to do it,” DeGenova says. “It seldom happens. We chose to go with it here because of the quality and we wanted to created a boutique feeling.”

He says Delta Lands has a very good reputation in the business and is responsible for about one-third of the new builds in Coal Harbour. It was recently in the news for its massive plans for the redevelopment of the Georgia Hotel, which will become part of the high-end condo project called The Private Residences on Georgia.

The builder, John Scott Construction, is also highly regarded in the industry, says DeGenova.

The project is located in an established neighbourhood, primarily of single residential homes and small apartment blocks. Views from the fourth floor and above are spectacular, says DeGenova.

Some of the features inside the suites include quartz countertops, a KitchenAid appliance package, hardwood floors throughout (except in the bedrooms) and contemporary fireplaces.

The two penthouse suites have 1,300 square feet of living space and nearly the same amount of deck space — 1,000 square feet.

COCO ON SPRUCE

Location: Fairview, Vancouver

Project size: 42 apartments and townhouses, 12-storey tower

Residence size: 827 sq. ft. — 1,300 sq. ft.

Prices: From $530,000

Presentation centre address: 1088 West 14th

Telephone: 604-889-3173

Hours: Noon 5 p.m., Sat – Thu

Web: deltalanddev.com

Developer: Delta Lands

Architect: Nigel Baldwin Architects

Interior design: Portico

Occupancy: Summer, 2008

© The Vancouver Sun 2008

 

Studies don’t support fears of social housing

Saturday, April 5th, 2008

The vast majority of facilities operate without harming the safety of neighbourhoods or dragging down property values, reports conclude

Lori Culbert
Sun

Mary Sutherland fought with city hall over the opening of the Triage facility, but now she sits on the facility’s advisory committee. Photograph by : Ian Lindsay, Vancouver Sun

Crime will go up. Property values will fall. Traffic and noise will increase. My neighbourhood will be less desirable.

They are complaints often made by residents who fear for their families should a halfway house, drug treatment centre, or home for the mentally ill be opened in their community.

They are, perhaps, understandable concerns from people afraid of the unknown.

But are they valid?

With several of these social housing sites either being proposed or recently opened in Metro Vancouver, The Vancouver Sun attempted to research whether these fears have merit.

Academics, city planners and people involved in running these facilities all point to a host of research that shows there is no evidence of crime rates spiking or real estate values plummeting near social housing sites.

A Vancouver city hall study, which analysed 25 years of complaints to city hall and two years of police calls, shows there is no evidence of repeated cries for help near the facilities.

“We found that 71 per cent of the special-needs facilities don’t have any single call registered,” said social planner Anne Kloppenborg, who wrote the report.

Simon Fraser University professor Julian Somers reviewed multiple research papers that studied the effect of social housing on crime rates and property values — and concluded there was no effect.

“Things that people might intuitively raise as concerns seem not to materialize,” Somers said.

None of that rings true for Ernie Mendoza, who is against a proposal to build a 32-bed drug-recovery and supportive-housing facility on a residential street in Richmond.

“It is introducing an institution in a well-established family community,” said Mendoza, a member of Caring Citizens of Richmond.

“It is not compatible with the nature of the area — a well-established single-family community with a lot of schools and a lot of children walking by.”

In interviews with The Sun in November, opponents of the proposed facility complained about no one wanting to buy houses for sale on the same street, as well as concerns about crime escalating.

Caring Citizens of Richmond claims to have collected more than 12,000 signatures on a petition against the proposed Ash Street facility, to be run by Turning Point Recovery Society.

Brenda Plant dismisses the opponents’ “misinformation” as “fear-mongering.” She is the executive director of Turning Point, which has run a drug treatment centre in Mount Pleasant since 1985 and one on Odlin Road in Richmond since 1999.

“The evidence is very compelling: We’ve been on Odlin Road for over eight years and we’ve never had a safety issue,” said Plant, who is the sister of Geoff Plant, Vancouver’s Project Civil City commissioner and one of the guest editors of today’s Sun.

“Turning Point has been around for 25 years, and we’ve monitored property sales in neighbourhoods that we’re in, and there’s no indication that property sales have suffered.”

Plant’s non-profit organization, which receives provincial funding, still needs approval from Richmond city hall to build the Ash Street facility.

There were five months of frenzied community opposition in 1999, when the Odlin Road centre opened in Richmond. Demonstrators marched with placards, angrily worded banners were strung from houses, and a ghetto blaster shouted: “Turning Point get out! Turning Point get out!”

Since then, there have been few complaints, Plant said.

Richmond RCMP Cpl. Nycki Basra said police have had no trouble with the facility. “The facts are that we have not seen any sort of any increase in crime or calls to service for the Turning Point or the neighbourhood surrounding the Turning Point as compared to other neighbourhoods in Richmond,” she said.

Chris Babuin, who lives beside the Odlin Street recovery centre, has had a few relatively minor concerns over the years about his neighbours, which were addressed immediately by Plant.

“Nothing serious has happened here, just small little irritants once in a while,” said Babuin, who has lived beside the centre for six years.

However, Babuin has some sympathy for opponents of the larger facility proposed for Ash Street, saying it could bring more noise and traffic to their area.

The type of opposition against Turning Point was seen recently on Vancouver‘s west side, when residents feared the city planned to build large drug recovery centres at 16th and Dunbar and at 16th and Fir streets.

“There was a lot of unease about addicts. … The site is too far away from any treatment facilities for addicts,” said George Pinch, co-chair of the Dunbar Residents Association. “It would likely attract undesirable elements to the neighbourhood.”

The concerns in both neighbourhoods have faded since the city decided to build low-rent housing, which will include facilities for the mentally ill — not former addicts.

There has also been opposition in east Vancouver: to a 10-bed addictions recovery facility at 49th and Fraser, just approved by the city; and to Triage, a 30-bed centre for the mentally ill and addicted, which opened last year at 41st and Fraser.

Vancouver realtor Mary Sutherland was one of several area residents who fought with city hall over Triage because she thought there was not enough community consultation.

The city made some — but not all — of the changes the neighbours requested, and today Sutherland sits on the facility’s community advisory committee.

Since Triage opened seven months ago, there have been no safety concerns, Sutherland said.

“We’re cautiously optimistic,” she said. “So far it has been okay.”

Several other neighbours of Triage, who were interviewed by The Sun two months after it opened, also said they had not experienced any problems.

The Vancouver city hall review, done in 2006, analysed complaints against 148 “special needs residential facilities” in the city — which serve federal offenders, recovering addicts, troubled youth, the mentally ill, women seeking shelter, seniors and others.

Kloppenborg, the social planner, reviewed 25 years of electronic records and paper files at city hall, and Vancouver police looked at its calls for service to the facilities from November 2003 to November 2005.

The report found there was a “consistent pattern” of neighbourhood opposition when the facilities were first proposed, and that neighbours were most concerned about reduction of property values, noise disruptions, and safety and crime.

The report concluded the “fears … are not warranted,” and found:

– 71 per cent of the facilities had “no calls/complaints registered either in city files or in police files.”

– Between 1981 and 2006, the total number of complaints for all 148 facilities was between zero and two per year.

(By comparison, the report noted, the city gets an average of 150 complaints per year about illegal suites, and close to 500 per year about untidy properties.)

The public called police 73 times over two years with concerns about something at or near the 148 facilities. The police said:

– 42.4 per cent of the calls could be connected to a facility. Some were complaints about the on-site behaviour of a resident, such as a teen banging on a door; others were off-site reports, such as an elderly resident at a nearby business acting confused.

– 24.6 per cent related to events near the facility but may or may not have been related to it, such as a car driving erratically or an intoxicated person in a fight.

– 33 per cent were theft from or damage to parked vehicles, or stolen or recovered vehicles.

“In the view of the police, this call rate is low,” the report said.

By comparison, locations police tag as “problem premises” generate about two calls per month; the 73 calls over two years for these 148 facilities was an average of .02 calls per month.

The report acknowledged not all neighbours file a complaint or phone police about a concern, but noted the infrequency and “generally minor nature” of the complaints suggest “the vast majority of [these 148 facilities] operate without negatively affecting their neighbours.”

In an interview, Kloppenborg said she did a similar review in conjunction with police about 15 years ago about youth facilities, and did not find a spike in crime statistics then either.

Such studies, she cautions, don’t prove that clients of the facilities aren’t committing crimes — they just show any crimes being committed are not happening near where they live.

A 2007 study, Housing for People with Substance Use and Concurrent Disorders, also concluded “there is no negative impact on safety or property values” in a neighbourhood when new social housing is opened.

The study, which was commissioned by Vancouver Coastal Health, involved SFU’s Somers and professors from the University of B.C., Toronto and New York amalgamating the findings of multiple research papers into the subject.

The study found “the opinions of neighbours have … been reported to change over time, with initial opposition being replaced by the view that residents of community housing facilities are good neighbours.”

In response to residents’ concerns in 2005 about social housing coming into their neighbourhoods, another city hall report analysed several Canadian and U.S. studies that all also concluded there was no impact on real estate values.

The city hall study noted that in 1999-2000, four appraisal firms commissioned by the B.C. government looked at seven non-market housing developments in different B.C. communities, including Champlain House, a group home in Killarney.

“Over all, no significant effect from the group home was found on sale prices or marketing time for properties in the [immediate] area,” concluded the Ministry of Social Development and Economic Security document.

A group of Vancouver residents using the name NIABY (Not In Anyone’s Backyard) runs a savvy website to argue against drug recovery centres in neighbourhoods, mainly on the grounds that crime will rise. The website points to a U.S. academic study that shows a spike in crime near large social housing facilities with 53 or more residents.

As Vancouver city hall senior housing planner Jill Davidson notes, the U.S. study goes on to say that it appears the clients of the facilities were not perpetrating the crimes, but were likely the victims of them.

That appears to be of little comfort to people who just don’t want those facilities next door.

Besides the 50-bed Dunbar and 70-bed Fir Street proposals, city hall wants to build 10 other new social housing developments across Vancouver and plans to hold open houses for community feedback later this year.

Davidson said the city needs to create 300 social housing units a year to keep up with the need.

Tim Veresh is executive director of the Lower Mainland branch of the John Howard Society, which operates halfway houses for federal offenders in Surrey and Vancouver.

He could not recall any complaints against the halfway houses over the last decade, and said that may be because police, probation officers and trained staff are constantly at the facilities.

Veresh said there are few examples over the years of cases like Eric Fish, who walked away from a Vernon halfway house in 2004 and fatally beat a man.

His clients are screened and any dangerous offenders can be refused.

Veresh stresses that social housing co-exists well with a community only if it is run properly. “These aren’t flophouses,” he said of his halfway houses.

Somers, the SFU professor, noted there is no “cookie-cutter supportive housing model that is going to be optimal in every community.”

He said it is crucial to involve residents in decision-making — because the success of a facility will be based, in part, on its clients feeling like they are part of the neighbourhood.

“The opportunity for developing stronger neighbourhood connections comes through the process of cultivating social inclusion,” Somers said.

© The Vancouver Sun 2008